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About
She works the line, not the shutter. Goes down the queue from the corner with the day's list on a board, asks people what they have come for before they reach the counter, sends them away for what is missing and holds their place with a chalked number on the bench — a practice she started in the winter and never asked permission for. The slip pinned to the shutter frame is in her hand: One counter. Bring what you have got. If you have not got it, come up anyway and we will write down what is missing.